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You are here: Home > Warranty Information > Martin Yale Warranty

Martin Yale Product Warranty

Martin Yale warrants all component parts of its products to be free of manufacturing defects for a period of one year from the date of purchase by the end user. 

 

This warranty does not include the cost of any labor incurred or performed by the dealer or another third party to replace defective components.

 

This warranty does not cover wearable and consumable parts such as knives, cutting sticks, drill bits or blocks, rubber rollers, etc.

 

Martin Yale will repair or replace any component part found to be defective within the warranty period, not caused by accident, misuse, or improper maintenance, if returned to our factory, transportation charges prepaid.

 

If you believe you have a warranty claim, contact Martin Yale for a Return Goods Authorization.

 

Martin Yale will not be responsible for any charges incurred without its specific authorization.

 

Warranty parts will be invoiced, including freight. Upon return of the alleged defective part, credit will be issued, including the cost of ground freight, if the part proves to be defective.

 

This warranty is in lieu of all other warranties, express, implied, statutory or otherwise.

 

To the extent permitted by law, any consequential or incidental damages of any kind, including, but not limited to lost profits or other economic injury are not warranted.

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Customer Testimonials Used your products for years
I have used your products for years. I am pleased with the quality and certainly the price. I do a lot of laminated for 4-H and our fair. It saves us...Read more

Chris Seabeck WA
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Prices subject to change without notice. All pricing is in U.S. dollars. Prices exclude shipping and handling charges and any applicable taxes, unless otherwise stated. Returns may be subject to a restocking fee. Factory Express is committed to protecting your privacy. Click here to view our Privacy Policy. Contact us by email at info@factory-express.com. Call us toll free at 800-399-2564 or in New Mexico at 505-247-3232, 7am -5pm MST, Monday - Friday.

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